Résumé

LinkedIn Profile: www.linkedin.com/in/m-ni-sidach/
Résumé Downloads: Google Docs | LibreOffice ODT | MS Office Docx | Adobe PDF
School Transcripts: Adobe PDF

SKILLSETS
Tier 3 Field Technician (Client Facing)
✦ California Driver’s License #Y5503099, CM1 Endorsements (47 Years in the Saddle) ✦ A+ Certification #COMP001011004213, ✦ Customer Service ✦ Break/Fix ✦ Network Diagnostics ✦ Backup/Recovery ✦ Microsoft Windows Server/10 Professional 64-bit ✦ MS Office, LibreOffice, Google Docs ✦ WebDev: WordPress CMS (PHP/CSS3) ✦ Online Community Development using Discourse Software (Javascript/RoR) ✦ Graphic Design: Traditional & Digital Media, Adobe/Corel Illustration Suites

EXPERIENCE
TeleTech ● Tempe, AZ — Technical Support
05/2009 – 06/2009

DHL/Staffmark ● Scottsdale, Arizona — External Help Desk Technician
06/2008 – 09/2008

DST: Environmental Sensing and Controls, Chandler, Arizona — Systems Engineer
03/2007 – 06/2008

Fifth Third Bank ● Cincinnati, Ohio 06/1998 – 11/2006

Applications Specialist (08/2001 – 11/2006)

Desktop Applications Engineer (06/1998 – 08/2001)

EDUCATION
Virginia College ● Online — IT Network/Risk Management
www.vc.edu/ (Birmingham, Al)
06/2011 to 04/2013

TechSkills ● Mesa, Arizona — CompTIA A+ IT Technician Certification
www.techskills.edu/
Oct 2009

Development Training Institute
dtinational.org
June 2003
Coursework in Community Development sponsors PNC Bank and Over-the-Rhine Community Council

Fifth Third Bank Corporate Sponsored Training and Non-Accredited Resources
www.53.com
Microsoft Operating Systems, Apps, and Utilities, Citrix, Remedy, and IBM Tivoli Storage Management
1998 through 2005

Member in good standing . . .
Golden Gate Electric Vehicle Association
www.ggeva.org
A Regional Chapter of the Electric Auto Association www.electricauto.org